GoHighLevelSMS Messaging

Twilio SMS

Two-Way SMS Messaging via Twilio

Enable fast, reliable SMS communication with a two-way messaging integration built on Twilio. Send and receive text messages in real time, keep every conversation organized, and automate follow-ups so customers get timely responses at every stage.

Get This Integration — $10/month All integrations

Key Features

Everything You Need

Real-Time Two-Way SMS

Send and receive messages using Twilio with real-time delivery and instant notifications for every incoming message.

Dynamic Personalization

Use dynamic fields to personalize SMS content at scale, tailoring each message to the individual contact.

Automated SMS Workflows

Trigger automated workflows to confirm appointments, respond to inquiries, nurture leads, or re-engage contacts without losing conversation context.

Centralized Conversation History

Keep every conversation organized with a complete message history — inbound, outbound, and automated messages in one unified view.

Unified Inbox

Give your team a clear, unified view of all SMS activity, including inbound, outbound, and automated messages in one place.

Improved Customer Engagement

Improve customer engagement through timely, personalized communication that keeps conversations moving forward.

Ideal For

Sales and support teams needing quick, trackable SMS conversations

Businesses wanting consistent follow-ups and faster response times

Teams looking to personalize messages while maintaining complete message history

Installation Guide

How to Set Up

Please follow the steps below to install the Twilio SMS app:

If you have already installed the app from your GHL account, please uninstall it first.

Go to your Twilio Dashboard and generate a new API Key:

https://console.twilio.com/us1/account/keys-credentials/api-keys

Please save the API Key SID and Secret, as you will need them during setup.

Reinstall the app from the GoHighLevel Marketplace:

Install Twilio SMS on GoHighLevel

During the onboarding process, you will be prompted to enter your Twilio credentials. Enter the API Key SID and Secret that you generated in Step 2.

After clicking Login, you will be asked to select the phone number you would like to use for sending and receiving SMS messages.

Select your preferred phone number and click Next.

Once the installation is complete, an inbound messaging rule will automatically be added to the selected phone number. To verify this:

Go to your Twilio Dashboard:https://console.twilio.com/us1/develop/phone-numbers/manage/incoming
Navigate to Phone Numbers → Manage → Active Numbers.
Select the phone number you chose during installation.
Scroll down to the Routing section, where you should see the inbound webhook configuration that was added by the app.

After completing these steps, you should be able to send and receive SMS messages using the app.

If you have any questions or need any assistance, please feel free to reach out to hello@fusionapps.io

Screenshots